Sales Administrator
- Location: United Kingdom
- Salary: Competitive Salary dependent upon qualification and experience
- Job Type:Permanent
Posted 6 months ago
- Sector: Internal Vacancies
- Contact: HR
- Contact Email: HR@Resourcegroup.co.uk
- Contact Phone: 01299669865
- Start Date: ASAP
- Expiry Date: 23 June 2024
- Job Ref: HRISA24
MAIN DUTIES AND RESPONSIBILITIES:
In addition to the functions detailed below, employees are required to carry out such other duties as may reasonably be required. In addition, key objectives and targets will be set/established and agreed on appointment.
Responsible to the RTS Business Development (BD) Manager for the following:
Co-ordination, maintenance and update of client files and folders as well as other BD office specific documents and filings.
Timely and appropriate sales invoicing and associated tracking, accrual, and deferral management.
Processing eLearning invoice requests through Exchequer and client PO portals.
Responding to non – business development emails through the RG INFO inbox.
Completing and returning client supplier/ quality questionnaires and surveys.
Supporting marketing content scheduling with the BD and Marketing team.
Producing eLearning reports for clients as required.
Maintaining client specific apprenticeship documentation compliance including but not limited to Service Level Agreements (SLA) and Apprenticeship Delivery Contracts (ADC).
Co-ordination of client specific Non-Disclosure Agreements (NDA).
Working with the RG finance function to monitor aged debtors and coordinate recovery action where appropriate.
Administer website backend bookings for digital product purchases, including payment processing.
Customer Relationship Management system input and co-ordination as and when notified by the BD team.
Answering queries from clients via e-mail telephone or face to face.
Maintaining and developing relationships with key administrative contacts and existing customers in person and via telephone calls and e-mail.
Qualifications and experience:
Excellent working knowledge of MS Office and database programs
Previous experience in an administration role
KEY COMPETENCIES:
Achieving Results
Communication
Conduct
Customer Relationships
Planning and Organising
Self-Awareness
If you wish to apply for this position, please send your CV and covering letter to HR@resourcegroup.co.uk citing HRISA24 in the subject box.