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Sales Administrator

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  • Location: United Kingdom
  • Salary: Competitive Salary dependent upon qualification and experience
  • Job Type:Permanent

Posted 9 days ago

  • Sector: Internal Vacancies
  • Contact: HR
  • Contact Email: HR@Resourcegroup.co.uk
  • Contact Phone: 01299669865
  • Start Date: ASAP
  • Expiry Date: 11 July 2024
  • Job Ref: HRISA24

​MAIN DUTIES AND RESPONSIBILITIES:

In addition to the functions detailed below, employees are required to carry out such other duties as may reasonably be required. In addition, key objectives and targets will be set/established and agreed on appointment.

Responsible to the RTS Business Development (BD) Manager for the following:

  • Co-ordination, maintenance and update of client files and folders as well as other BD office specific documents and filings.

  • Timely and appropriate sales invoicing and associated tracking, accrual, and deferral management.

  • Processing eLearning invoice requests through Exchequer and client PO portals.

  • Responding to non – business development emails through the RG INFO inbox.

  • Completing and returning client supplier/ quality questionnaires and surveys.

  • Supporting marketing content scheduling with the BD and Marketing team.

  • Producing eLearning reports for clients as required.

  • Maintaining client specific apprenticeship documentation compliance including but not limited to Service Level Agreements (SLA) and Apprenticeship Delivery Contracts (ADC).

  • Co-ordination of client specific Non-Disclosure Agreements (NDA).

  • Working with the RG finance function to monitor aged debtors and coordinate recovery action where appropriate.

  • Administer website backend bookings for digital product purchases, including payment processing.

  • Customer Relationship Management system input and co-ordination as and when notified by the BD team.

  • Answering queries from clients via e-mail telephone or face to face.

  • Maintaining and developing relationships with key administrative contacts and existing customers in person and via telephone calls and e-mail.

Qualifications and experience:

  • Excellent working knowledge of MS Office and database programs

  • Previous experience in an administration role

KEY COMPETENCIES:

  • Achieving Results

  • Communication

  • Conduct

  • Customer Relationships

  • Planning and Organising

  • Self-Awareness

If you wish to apply for this position, please send your CV and covering letter to HR@resourcegroup.co.uk citing HRISA24 in the subject box.