Business Support Assistant
- Location: Reino Unido
- Salary: Competitive Salary dependent upon qualification and experience
- Job Type:Permanent
Posted hace 5 meses
- Sector: Internal Vacancies
- Contact: HR
- Contact Email: HR@ResourceGroup.co.uk
- Contact Phone: 01299 669865
- Start Date: ASAP
- Expiry Date: 12 August 2024
- Referral: HRIBSA2024
- Job Ref: HRIBSA24
Main Duties and Responsibilities:
In addition to the functions detailed below, employees are required to carry out such other duties as may reasonably be required. In addition, key objectives and targets will be set/established and agreed on appointment.
· Business Support for all departments including but not limited to; general back office assistance for Sales & Marketing, Apprentice Office, Exams Office, Training Operations, Senior Management.
· Responsible for the production of certificates, including the coordination of supporting documentation, and communicating exams results to the appropriate parties.
· Arrange staff travel, including accommodation, air travel, pool cars and vehicles hires.
· Administration including but not limited to customer feedback surveys, course folders and bookings, general database entry, Purchase Orders, postage and deliveries, student document scanning.
· Reception duties to include the cover of the front desk, providing a high level of customer service with a range of customers, employers, suppliers and contractors. This may be face to face, phone based or via email.
· Assist the Facilities and Stores Controller with facility based tasking including general maintenance checks, asset tracking and supply monitoring.
· Conduct Health & Safety, and Fire procedures.
· Support with Continuous Improvement projects, such as supplier reviews, event planning, and process implementation.
Key Competencies:
· Planning and Organising
· Problem Solving
· Customer Relationships
· Communication
· Conduct
Qualifications:
· Excellent working knowledge of MS Office and database programs
· Previous experience in a customer service environment
If you wish to apply for this position, please send your CV and covering letter to HR@resourcegroup.co.uk citing HRIBSA24 in the subject box.